Privacy

All American Markers LLC Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. The AAM LLC encrypts billing information wherever AAM LLC requests it. All AAM LLC agents and contractors with access to personal information obtained on the AAM LLC web sites are also bound to adhere to this policy as part of their contract with AAM LLC .

Personal Information that All American Markers LLC May Collect Online
The AAM LLC collects personal information online, including names, postal and e-mail addresses, phone and facsimile number and billing information. AAM LLC does not knowingly collect or maintain any personal information from children under the age of 13. In addition, no part of our sites are designed with the purpose of attracting any person under age 13.

How All American Markers LLC  Uses Personal Information Collected Online
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as replying to your emails, handling your complaints, and processing billing and business requests related to program participation. We will use such information to provide operational notices in record-keeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.

How Your Information May Be Shared
We never sell or rent your personal information.
AAM LLC may release personal information under the following circumstances:

• Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency.
• Where our records indicate an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of.

Terms and Conditions

All orders and layout are done via email. It is the sole responsibility of the purchaser to verify all details as they pertain to this order.

It is the sole responsibility of the buyer to insure the item they are purchasing is within all cemetery's rules and regulations. AAM LLC does not check to ensure you have complied with your cemeteries rules and regulations

AAM LLC is not responsible for any cemetery or installation fees. The prices you see on allamericanmarkers.com do not include the cost of installation. Many cemeteries will have fees for installation and endowment care that you will pay directly to them. Check with them to find out what those charges might be. Most cemeteries require payment in full before accepting delivery of a memorial. When you check with them about their rules and regulations, verify when the payment has to be made. It may be possible to pay them as soon as you order the grave marker. It is the responsibility of the purchaser that the tombstone marker conforms to cemetery regulations.

When purchasing a grass marker, the purchaser acknowledges that granite and marble are natural materials with slight variations in color and characteristics. The images depicted at www.allamericanmarkers.com are of actual granite and marble stones. AAM LLC offers many popular granite colors.

• Shipping

Delivery time is normally 3-5 weeks from receipt of order. All markers are shipped via Fed Ex or UPS. All freight costs are included in the final price of the marker to cemetery or business destinations within the continental U.S..  Additional shipping charges will apply if the marker is shipped to any other area. Residential delivery is available at an additional charge. Any special shipping requirements will be the responsibility of the purchaser. Special requirements may include but are not limited to: lift gates, rescheduling of delivery and non-commercial delivery, and no signature delivery option.

•Damages

It is important to inspect the memorial immediately. Should your marker incur damage during shipment, note the damages on the bill of lading. Contact us immediately and fax us a copy of the bill of lading so we can help you file a claim promptly. The shipping company will need to know the exact damage to the memorial. If possible, take a photo when you uncrate it noting the damage on the bill of lading. All merchandise should be retained in the original shipping container in the same condition when damage was discovered until an inspection can be done. While AAM LLC is able to assist in filing a claim for damages, we are not responsible for the footstone after the bill of lading has been signed and delivery has been accepted.

AAM LLC must be paid in full before beginning manufacturer of your grave marker. Your account will be charged 48 hours after your order is received. Use this time to check your order for accuracy. We accept payments in the form of credit cards and E-Check. Credit cards that are accepted are Visa, Master Card, Discover and American Express.

Sales tax will be added to all orders shipped within the state of Connecticut at the rate of 6%. The purchaser will be responsible for any applicable taxes in states other than Connecticut.

The purchaser has the right to cancel or modify an order up to 48 hours after the order is submitted.  This is a custom fabricated product; 48 hours after the order is submitted no returns or refunds are possible.